Imgkit Support Page

Privacy Policy

Last Updated: January 14, 2026

Your privacy matters to us. This Privacy Policy describes how Imgkit ("we," "our," or "us") handles information when you use our iOS application.

Our Privacy Philosophy

Imgkit is built with privacy at its core. We believe your photos and personal data belong to you, not us. That's why we've designed our app to process everything locally on your device.

What We Do With Your Data

Image Processing

All image conversions, compressions, and edits happen 100% locally on your iPhone or iPad. Your photos never leave your device. We don't have servers that process your images, and we never upload your files to the cloud for processing.

Data Collection

We collect minimal data to improve the app:

• Anonymous Usage Analytics: We may collect aggregate, non-identifiable statistics such as:

  • Number of conversions performed
  • File formats used
  • Feature usage patterns
  • App performance metrics

  This data is anonymized and cannot be traced back to you individually.

• Crash Reports: If the app experiences a crash, an anonymous crash log may be sent to help us diagnose and fix bugs. These reports do not contain your personal information or photos.

• No Personal Information: We do not collect your name, email address, phone number, location, or any other personally identifiable information unless you contact us directly for support.

Required Permissions

To function properly, Imgkit requires certain iOS permissions:

• Photo Library Access: Required to select photos for conversion and save converted images back to your library. You control which photos we can access through iOS privacy settings.
• File System Access: Optional, for importing and exporting images to the Files app.
• Notifications: Optional, to alert you when batch conversions are complete.

You can revoke these permissions at any time through Settings → Privacy on your iPhone.

Third-Party Services

Apple Services

• In-App Purchases: Managed by Apple. We never see your payment information.
• iCloud Sync: If enabled, your app preferences may sync via iCloud. This is controlled by Apple's infrastructure.

No Third-Party Tracking

We do not use third-party advertising networks, analytics firms, or data brokers. We do not sell, rent, or share your data with anyone.

Children's Privacy

Imgkit does not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us at support@1kbapps.com.

Data Security

Since all processing happens on your device, your data is protected by your device's security features (Face ID, Touch ID, passcode). We do not store your images on any external servers.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with an updated "Last Updated" date. Continued use of the app after changes constitutes acceptance of the revised policy.

Your Rights

Depending on your location, you may have rights under GDPR, CCPA, or other privacy laws, including:

• Right to access data we hold about you
• Right to request deletion of your data
• Right to opt out of data collection

Since we collect minimal anonymous data, there is typically nothing to access or delete. If you have questions, contact us.

Contact Us

For privacy-related questions or concerns: Email: support@1kbapps.com

Help & Frequently Asked Questions

Welcome to Imgkit support! Find answers to common questions below.

Getting Started

What is Imgkit?

Imgkit is a powerful image conversion and compression tool for iPhone and iPad. Convert images between formats (JPG, PNG, HEIC, PDF, and more), compress file sizes, resize dimensions, and create PDFs—all with professional quality.

Is Imgkit free?

Imgkit offers basic conversions for free. Premium features (unlimited conversions, batch processing, advanced compression, all formats) require a subscription.

What's the difference between Free and Premium?

• Free: Limited daily conversions, standard formats (JPG, PNG, HEIC)
• Premium:
  • Unlimited conversions
  • Batch processing (hundreds of images at once)
  • All formats including SVG, WEBP, TIFF, and more
  • Image to PDF pro features
  • Advanced compression controls
  • Ad-free experience

Subscription & Billing

How much does Premium cost?

We offer two subscription options:

• Weekly: $4.99/week with a 3-day free trial
• Yearly: $19.99/year (best value - only $0.38/week)

Pricing may vary by region.

How do I start the free trial?

Tap the "Pro" button in the app, select the Weekly plan, and tap "Start Free Trial". You won't be charged during the trial period. Cancel anytime before it ends to avoid charges.

How do I cancel my subscription?

Subscriptions are managed by Apple:

1. Open Settings on your iPhone
2. Tap your Apple ID at the top
3. Select Subscriptions
4. Find Imgkit and tap it
5. Tap Cancel Subscription

You'll retain Premium access until the end of your billing period.

Can I get a refund?

All purchases go through Apple, so refund requests must be submitted to them:

1. Go to reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find Imgkit and request a refund
4. Apple will review your request (typically 48 hours)

We have no control over Apple's refund decisions.

I purchased Premium but it's not working

Try these steps:

1. Verify you're signed in with the same Apple ID used for purchase
2. Open Imgkit → Settings tab
3. Tap "Restore Purchases"
4. Restart the app

If issues persist, contact us at support@1kbapps.com with your purchase receipt.

Can I switch from Weekly to Yearly?

Yes. Cancel your Weekly subscription, wait for it to expire, then subscribe to Yearly. Unfortunately, Apple doesn't allow mid-cycle plan changes with refunds.

Features & Usage

What image formats are supported?

Input Formats: JPG, JPEG, PNG, HEIC, HEIF, TIFF, BMP, GIF, PDF, SVG, WEBP
Output Formats: JPG, PNG, HEIC, TIFF, BMP, PDF, WEBP, SVG
*Premium only

How do I convert an image?

1. Open Imgkit
2. Tap "From Photos" or "From Files"
3. Select image(s)
4. Choose output format
5. Tap "Convert"
6. Save or share your converted image

Where are converted images saved?

By default, converted images are saved to your Photos app in a new album called "Imgkit". You can also choose to share directly to other apps or save to the Files app.

Can I batch convert multiple images?

Yes (Premium feature). Select multiple images, choose your output format and settings, then convert them all at once. The app can handle hundreds of images in a single batch.

How do I compress images?

In Premium mode, you'll see a quality slider when converting. Drag left to reduce file size (lower quality) or right for maximum quality. The app shows estimated file size in real-time.

How do I create a PDF from images?

1. Go to the "Image to PDF" tab
2. Select images in the order you want
3. Choose page size (A4, Letter, or Original)
4. Tap "Generate PDF"
5. Save or share your PDF

Does Imgkit work offline?

Yes! All processing happens on your device. No internet connection required for conversions (except for subscription verification on first launch).

What's the maximum image size?

Imgkit can handle very large images (100+ megapixels), but performance depends on your device. Older devices may struggle with extremely large batches.

Can I resize images?

Yes. When converting, tap "Options" and enter your desired width/height. The app maintains aspect ratio automatically.

Troubleshooting

The app crashes when converting

This usually happens with very large batches on older devices. Try:

• Convert in smaller batches (25-50 images)
• Close other apps to free memory
• Restart your iPhone
• Update to the latest iOS version

Converted images look blurry

Check your quality settings. If the quality slider is too far left, images will be compressed heavily. Move it to 90-100% for best quality.

I can't select photos

Check app permissions:

1. Settings → Privacy → Photos
2. Find Imgkit
3. Set to "All Photos" or "Selected Photos"

The app is slow

• Ensure you're running the latest version
• Large batches take time—this is normal
• Close background apps
• Restart your device

Features are missing

Make sure you've restored purchases if you're a Premium user. Go to Settings → Restore Purchases.

Account & Data

Do I need an account?

No. Imgkit doesn't require account creation or login.

How do I transfer Premium to a new iPhone?

Your subscription is tied to your Apple ID. Simply:

1. Sign in with the same Apple ID on your new device
2. Download Imgkit
3. Tap "Restore Purchases"

How do I delete my data?

All conversions happen locally—nothing is stored on our servers. To delete:

• Converted images: Delete them from your Photos app
• App data: Delete the Imgkit app from your iPhone

Still Need Help?

If your question isn't answered here, contact us at support@1kbapps.com.

Include:

• Device model (e.g., iPhone 15 Pro)
• iOS version
• App version (found in Settings)
• Detailed description of the issue
• Screenshots if applicable

We typically respond within 24-48 hours.

Contact Support

Get Help With Imgkit

Having trouble? We're here to help.

Email Support

support@1kbapps.com

What to Include in Your Email

To help us resolve your issue quickly, please provide:

1. Device Information

   • Device model (e.g., iPhone 14, iPad Pro)
   • iOS/iPadOS version

2. App Information

   • Imgkit version (tap Settings → About)
   • Subscription status (Free or Premium)

3. Issue Description

   • What were you trying to do?
   • What happened instead?
   • Does it happen every time or randomly?

4. Screenshots (if applicable)

   • Error messages
   • Unexpected behavior

Response Time

We aim to respond within 24-48 hours on business days. During high-volume periods, responses may take slightly longer.

Before Contacting Support

Try these quick fixes:

• Restart the app
• Check for app updates in the App Store
• Restart your device
• Review our FAQ (link to your FAQ page)

Specific Issues

Subscription/Billing: For refunds or payment issues, contact Apple at reportaproblem.apple.com. We cannot process refunds directly.

Feature Requests: We love feedback! Email us your suggestions.

Bug Reports: Detailed bug reports help us fix issues faster. Include steps to reproduce the problem.

Terms of Use

End User License Agreement (EULA)

Imgkit uses the Apple Standard End User License Agreement (EULA).

By downloading, installing, or using Imgkit, you agree to be bound by Apple's standard EULA terms.

Read the Full EULA

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Key Points

• License: Apple grants you a non-transferable license to use Imgkit on Apple-branded devices you own or control.
• Restrictions: You may not reverse engineer, redistribute, or create derivative works.
• Updates: We may update the app to improve functionality or security.
• Termination: Apple may terminate your license if you violate these terms.

Additional Terms

By using Imgkit, you also agree to:

1. Acceptable Use: Use the app for lawful purposes only
2. Copyright: Respect image copyrights—don't convert copyrighted material without permission
3. No Warranty: The app is provided "as is" without warranties
4. Limitation of Liability: We're not liable for data loss or damages arising from app use

Subscriptions

• Subscriptions auto-renew unless cancelled 24 hours before renewal
• Payment is charged to your Apple ID upon purchase confirmation
• Manage or cancel in iPhone Settings → Apple ID → Subscriptions
• No refunds for partial subscription periods

Privacy

Your use of Imgkit is also governed by our Privacy Policy (link to your privacy page).

Changes to Terms

We may update these terms. Continued use after changes constitutes acceptance. Major changes will be announced in-app.

Governing Law

These terms are governed by the laws of your jurisdiction and Apple's EULA.

Contact

Questions about terms?
Email: support@1kbapps.com